Forward Deployed Engineer (FDE)**

About the Role

As a Forward Deployed Engineer (FDE) at DPDzero, you’ll be the bridge between our operations teams and our technology. You’ll work hands-on with internal teams to deeply understand their challenges, craft tailored solutions, and ensure seamless deployment of our platform. This role is part engineer, part consultant, and part project manager — ideal for someone who thrives in dynamic environments and enjoys solving real-world problems with cutting-edge technology.

What You’ll Do

  • Operations Team Engagement: Collaborate closely with operations teams to understand their workflows, requirements, and pain points, translating them into actionable technical solutions.
  • Solution Implementation: Configure, customize, and deploy software solutions — often involving data engineering, AI/LLM integrations, and complex system integrations.
  • Problem Solving: Tackle technical challenges head-on, designing creative solutions to meet unique operational needs.
  • Technical Consulting: Advise operations teams on best practices, solution architecture, and optimal use of the DPDzero platform.
  • Feedback Loop: Act as the voice of the operations team, capturing feedback and insights to inform product roadmaps and future enhancements.
  • Project Management: Oversee delivery timelines, coordinate stakeholders, and ensure projects stay on track and deliver measurable value.
  • Cross-functional Collaboration: Partner with internal teams (engineering, product, sales) and external stakeholders (partners) to drive success.

What We’re Looking For

  • Strong technical foundation (experience with Python, Golang, or similar languages; knowledge of APIs, cloud infrastructure, or data systems).
  • Proven ability to deploy and integrate software solutions in real-world customer environments, with at least 3 years of experience in integration engineering.
  • Comfort working in customer-facing roles — able to translate technical complexity into clear, actionable insights.
  • Strong problem-solving mindset and willingness to dive deep into technical issues.
  • Experience with AI/LLM technologies, data engineering pipelines, or enterprise integrations is a big plus.
  • Excellent communication and collaboration skills; able to work across teams and with diverse stakeholders.
  • Self-starter who thrives in fast-paced, ambiguous environments.

Why Join DPDzero?

  • Work on high-impact projects directly with customers in the fintech and collections space.
  • Shape how companies adopt and succeed with cutting-edge tech, from AI-driven automation to data engineering workflows.
  • Collaborate with a talented team across engineering, product, and customer success.
  • Opportunities to influence product direction and grow into leadership roles.

About DPDzero

Credit penetration in India faces significant challenges, necessitating focused attention. Without proper infrastructure, extending credit to unserved and underserved populations remains elusive.

DPDzero is on a mission to enhance credit penetration by enabling lenders to concentrate on acquiring new customers, while we handle delinquency management. We are an 18-month-old startup, collaborating with over 20 lending partners . We have secured $3.25 million in seed funding from Blume Ventures, India Quotient, Better Capital, etc.

Company Description:

DPDzero is a pioneering fintech company dedicated to extending formal credit access to the next billion individuals in India. Our cutting-edge platform leverages machine learning and a digital-first approach to transform the lending industry. By prioritizing compliance, data-driven decision-making, and a culture of experimentation, we aim to maximize value for lenders while delivering an unparalleled customer experience. Join us as we revolutionize the financial landscape and empower individuals with greater financial opportunities.

Customers:

At DPDzero, we work with a diverse range of ambitious lenders, both established players and emerging disruptors, who are reshaping the credit ecosystem in India. Some of our esteemed customers include Cashe, Ring, TATA Capital, IndusInd Bank, KreditBee, and more, with new additions each month.

Our Approach:

We partner with our lenders by taking charge of their collections portfolio, allowing them to focus on customer acquisition while we ensure efficient recovery from their customers. Our technology-driven platform leverages machine learning algorithms to optimize collections strategies and drive maximum recovery rates.